IT Application Support - Plant Floor Systems Job

Company Name:
General Motors
IT Application Support - Plant Floor Systems-INF0009242
About the General Motors IT team:
GM IT is geared toward meeting and exceeding the goals and aspirations of our customers. The GM IT Team is focused on creating an exciting environment that not only motivates, but challenges technically adept professionals. We're building on our momentum and we're changing the way we do things. We're shifting our focus from running the business to advancing innovation.
Global Operations and Services (GOS) supports GM IT systems around the world, in every site and every function. This role is in support of Parts Manufacturing in GM Components Holdings.
About the role:
This position will function as an IT Operations Support Agent for GMCH business applications. This will include interacting with GMCH IT management, application stake holders, and application end-users in activities that span all phases of an application's life-cycle. The individual must also be proficient in the applied technologies the individual will be assigned to support.
Minimum Qualifications:
Training, education and/or experience in IT Sustain services.
Familiar with a variety of the field's concepts, practices, and procedures.
Solid experience supporting applications using Microsoft .NET frameworks (Visual Studio, Visual Basic, & ASP)
Experience supporting MS SQL integrated applications (SQL Server script and triggers knowledge)
A strong knowledge and practical experience working with database connectivity such as ODBC
Ability to support and or learn as needed IT operations across both Software and Hardware.
Preferred Qualifications:
5+ years support experience administering Microsoft IIS-based applications.
Ensure availability of all assigned applications and participate in change/incident/problem management activities as necessary.
Experience executing communication processes for planned / unplanned outages, maintenance activities, etc.
Ability to be available 24 hours x 7 days for critical situations, flexibility as needed to work off-hour schedules (change, issue management, etc.)
Experience in diagnosing runtime environments for operational issues.
Experience in testing enhancements/fixes to existing applications or infrastructure and assure compliance with change control, release management strategy, and configuration management processes
Experience in the maintenance of test cases, writing test cases for new functionality, and in conducting user acceptance tests
Experience in service continuity, availability, and capacity planning.
Why General Motors?
At GM, we've charged ourselves with one mission: to design, build and sell the world's best vehicles. And to achieve our goals, we're currently undergoing one of the largest Information Technology transformations in the history of the automotive industry.
GM IT is a leader in cutting edge technologies such as Mobility, Telematics, Mission-Critical Business Systems, Supercomputing, Vehicle Engineering, and Real-time Computing. We offer challenging positions for passionate professionals looking to get in on the ground-floor of a growing "Fortune 5" firm that is re-inventing IT with a laser focus on Innovation, Speed, and Business Value.
Join our team and experience Information Technology at a scale and pace not seen before!
Primary Location: US-NY-Lockport
Posting Date: : Jul 31, 2014, 11:31:46 AM - Ongoing
Job: Information Technology
Req ID: INF0009242
Date: Thu, 31 07 2014 00:00:00 GMT
Country: US
State: NY
City: Lockport
Postal Code: 14094
Locale: en_US

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